Clarity Telecom Group

• Clarity Telecom is an telecommunications solutions provider that has built up a range of offerings: Telephone lines and calls, technical application (‘apps’) services, phone system products and telecommunication consultancy services.

• Based in Belfast, Clarity Telecom has 2 business units, operating Ireland-Wide & also in Great Britain.

• Clarity Telecom supplies telephone services and support to many different markets, specialising in: Insurance, Call Centres, Recruitment, News Papers, Government, Help-lines, Car Groups, and Healthcare.

• In terms of telecoms presence Clarity Telecom is the 4th largest provider in Northern Ireland; with a growth strategy targeting 2nd place over the next 36 months.

• The organisation of Clarity Telecom is split in to 7 divisions: Customer Service Representatives (CSR’s); Field Sales; Order Processing; Billing, Engineering / Technical Support and a Speciality Portfolio.

Clarity Telecom Customer Service Centres

• Clarity Telecom Group is headed up by Paul Graham, Managing Director.

• Has an unrivalled range of low cost call package products & technical ‘apps’ services.

• Is an ALL Ireland business with presence across the UK, and an eye into Europe.

• Is committed to delivering ‘best in market-place’ low cost call packages.

• Is committed to offering ‘first in class’ customer service and support.

• Is committed to providing the ‘best in class’ online bill analysis.

• Is always focused on continual improvement.

Clarity Telecom

• Supplying:

  • Telephone Lines

  • Telephone Low Cost Call Packages

  • Apps Store (Online applications and services)

  • VoIP (100% Flexibility - Reduced line rental and call charges, especially good for International calling)

  • Phone Systems

  • Online Bill Analysis

• The above businesses are based at two sites, Belfast (NI) and Dublin (ROI)

• This adds up to a capability to support customers’ telecommunication requirements that is second to none. Both now and in the future.

• “Best in Class”: Clarity Telecom is committed to unlocking the full potential of our expertise and resources to become the first-choice lines, calls and phone systems supply partner to our customers.