Call Pickup

Call Pickup

 

This feature enables a user to answer any ringing line within their pick-up group. A pick up group is a group administrator-defined set of users within the group, to which the call pickup feature applies. To pick up a ringing call, a user dials the call pick up feature code. The user is then connected to the caller. If more than one line in the pick up group is ringing, the call that has been ringing the first is answered. Users can also execute call pickup via a web interface.