Tom owns three shops and works from home. He currently has three phone lines (one for calls one for the alarm and one for the fax) in each shop and two at home. He is frustrated that the shop phones are sometimes engaged (lost business) and at the cost.
Tom introduced VOIP and was able to save 40% on the costs and now all the shops can ring each other at no cost. The shops can also receive more than one call, helping his business.
Tom is so delighted with the system that he is now thinking of installing a VOIP phone system which will link all the shops together and his office at home on the one virtual phone system. The cost of this is less than half the cost of a single phone system.
New services improved his office systems
Margaret works half the time in the office and is on the road the rest of the time. She is frustrated that she has to field so many calls on her mobile, and can’t transfer her mobile calls to anybody else to deal with. It can be a cumbersome bottle neck at times.
Margaret starting using the find me service, now all her phones ring simultaneously (her office phone, her mobile, her house phone and her VOIP phone). She answers the most convenient phone. If she is unable to answer the phone it transfers to her colleagues phones or onto to her voice-mail which is emailed to her. She finds that she is now got more control over her time.
New services improved her office systems
